Complaints Procedure

We aim to provide a high standard of service. If you are dissatisfied with any aspect of our work, please raise your concerns with us in the first instance so that we can investigate and respond promptly.

Complaints should be submitted in writing to advice@globalimmigrationadvisors.uk, setting out the nature of the concern and any documents you believe are relevant.

We will acknowledge receipt within five working days and provide a full response within twenty working days. If you remain dissatisfied, you may refer the matter to the appropriate regulatory body for immigration advisers in the United Kingdom.